Privacy policy
Last Updated: July 2026
At EmmyPes Furnitures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
Full name
Email address
Phone number
Delivery and billing address
Payment details (processed securely through our payment providers)
Purchase history
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of your visit
Cookies and similar technologies
How We Use Your Information
We use your information to:
Process and deliver your orders
Respond to your inquiries and customer support requests
Send order confirmations and delivery updates
Improve our products, services, and website
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Send promotional offers and newsletters where you have provided your consent
Payment Information
We do not store your complete payment card details. Payments are securely processed through trusted third-party payment providers that comply with industry security standards.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
Remember your preferences
Keep products in your shopping cart
Analyze website traffic
Improve website performance
Deliver a better shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only when necessary, including:
Delivery and courier partners
Payment service providers
Website hosting providers
Marketing service providers
Government or regulatory authorities where required by law
All third parties are expected to protect your information and use it only for the services they provide.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no internet transmission or electronic storage method is completely secure.
Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Object to certain processing activities
Request a copy of your personal data
To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to:
Fulfill your orders
Provide customer support
Meet legal, tax, and accounting requirements
Resolve disputes and enforce our policies
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
EmmyPes Furnitures
Rubis Utawala, Along Eastern Bypass, Nairobi, Kenya
Email: info@emmypesfurnitures.com
Phone: +254 743 149 259 | +254 712 008 516
Business Hours: Mon-Sun 8:00AM – 8:00PM