Last Updated: July 2026
Welcome to EmmyPes Furnitures. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.
About EmmyPes Furnitures
EmmyPes Furnitures is a furniture retailer offering quality furniture for homes, offices, hotels, schools, and commercial spaces throughout Kenya.
Eligibility
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use our services.
Products and Pricing
We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:
Product colours may vary slightly depending on your screen settings.
Measurements are approximate unless otherwise stated.
Prices are subject to change without prior notice.
Product availability is subject to stock levels.
We reserve the right to correct any pricing or product description errors at any time.
Orders
When you place an order:
You agree that all information provided is accurate and complete.
Orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or other legitimate reasons.
If your order cannot be fulfilled after payment has been received, we will notify you and arrange an appropriate refund where applicable.
Payments
We accept approved payment methods displayed during checkout.
Orders will only be processed after payment has been successfully confirmed unless otherwise agreed.
Delivery
We aim to deliver your order within the estimated timeframe provided at the time of purchase. Delivery times may vary depending on your location, product availability, weather conditions, or other unforeseen circumstances.
Please inspect your order upon delivery and notify us promptly if any item is damaged or incorrect.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy. Please review that policy for information on eligibility, timelines, and procedures.
Warranties
Where applicable, certain products may be covered by a manufacturer's warranty.
This warranty does not cover damage caused by:
Improper use
Negligence
Accidents
Unauthorized repairs or alterations
Normal wear and tear
Intellectual Property
All content on this website, including text, logos, graphics, images, product descriptions, designs, and other materials, is the property of EmmyPes Furnitures or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or use any content without our prior written permission.
User Conduct
You agree not to:
Use the website for unlawful purposes.
Attempt to interfere with the security or operation of the website.
Upload harmful software or malicious code.
Submit false or misleading information.
Infringe upon the rights of others.
We reserve the right to suspend or terminate access for users who violate these Terms.
Limitation of Liability
To the fullest extent permitted by law, EmmyPes Furnitures shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.
Changes to These Terms
We may update these Terms of Service from time to time. Updated versions will be published on this page with the revised "Last Updated" date.
Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
Any disputes arising from these Terms or the use of our services shall be subject to the jurisdiction of the Kenyan courts.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
EmmyPes Furnitures
Rubis Utawala, Along Eastern Bypass, Nairobi, Kenya
Email: info@emmypesfurnitures.com
Phone: +254 743 149 259 | +254 712 008 516
Business Hours: Mon-Sun 8:00AM – 8:00PM